{"id":3050,"date":"2020-08-04T04:34:03","date_gmt":"2020-08-04T04:34:03","guid":{"rendered":"http:\/\/ugg.website\/?page_id=3050"},"modified":"2020-12-22T18:41:55","modified_gmt":"2020-12-22T07:41:55","slug":"privacy","status":"publish","type":"page","link":"https:\/\/ugg.website\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

UGG Specialist values our relationship with you and the other users of this website. We recognize that you may be concerned about how we collect, hold, use, protect, and disclose your personal information. We have implemented this Privacy Policy to inform you of the personal information that we collect from you, how we collect and hold this information, and what we do with it after the collection including security measures to keep it safe. If you have any questions or comments regarding this Privacy Policy, please contact us via our contact us page, email us via info@officialugg.com.au.<\/p>\n

Your personal information is treated with the greatest of care. Sensitive information such as credit card details, as well as customer login credentials, are NEVER stored or transmitted in a non-encrypted form, with the strongest commercially available cryptography applied to protect it. All our systems are constantly security monitored and checked for the latest vulnerabilities and malware threats. We treat all customer information as confidential and restrict access to it for authorized and vetted personnel only. Physical access is restricted by providing secure data storage facilities. Although no one can guarantee that a compromise of our systems will never take place, we have taken significant measures to protect your information.<\/p>\n

Personal Information<\/strong><\/h2>\n

The personal information we collect from you and hold includes information that is necessary for us to offer goods or services to you, and to deliver these goods and services. This includes your name, address, telephone number and e-mail address.
\nWe collect personal information directly from you, and occasionally via third party suppliers. We may also collect personal information directly from you when you contact us (for example, when you make a telephone enquiry) and when you use ozsale.com.au or our mobile application.
\nPersonal information is also collected directly from you via a series of forms which you complete including:
\na) Membership Registration<\/strong>
\nUGG Specialist registration form requires you to provide us contact information (email address) and may occasionally require demographic information. You may withhold certain information if you wish to do so, such as your real name when acting under a pseudonym. We do not require any other personal information at this stage.
\nb) Passwords<\/strong>
\nYou are responsible for all actions taken with your user name, email address and password. Therefore, we do not recommend that you disclose your UGG Specialist password to any third parties either on purpose or by accident (for example, by writing it down where it can be seen by others, or by having it saved at someone else\u2019s computer or phone). We strongly discourage you from using the same password for online services provided by other vendors. We also recommend changing your password once in three months.
\nc) Address and telephone number<\/strong>
\nWhen you place an order on our website or via our mobile Apps we will require you to insert your address, telephone number, and any other information relevant to your order, including your payment information and information about your payment method. We may require you to provide us with your full name and not rely on any pseudonym you may have used to access the website. We will require your full postal address and when we are unable to rely on or deliver to a P.O. Box. We also require your telephone number to contact you regarding the order or service that you have purchased, or for other reasons.<\/p>\n

Personal information from third parties<\/strong><\/h2>\n

Personal information that we collect via third parties is information that you have consented to share with us. For example, if you choose to login to our website using a third party login service such as \u201clogin with Facebook\u201d, then you consent to share your basic information with us. This basic information includes your name, e-mail address, gender, and date of birth.
\nWe may require further personal information and will prompt you to supply us with that information (such as your address and contact details) when you place an order.<\/p>\n

How we hold your personal information<\/strong><\/h2>\n

Information that we hold about you is held in a firewall protected, restricted user access, encrypted database. We carry out regular user access audits, access logging, security monitoring, and daily PCI scanning.<\/p>\n

Accuracy of information<\/strong><\/h2>\n

We rely upon you to correctly provide your personal information and we provide you with the ability to view and to amend that personal information as necessary as detailed below.
\nTo view and amend the information we store:
\nYou can view the personal information we store via the My Account Section of the website including your registered username, password, email address or date of birth. We also enable you to store and amend up to three addresses for the effective delivery of goods.
\nIf you would like to access any other personal information which we hold about you, or if you would like to seek amendment of that information, you can do so by contacting us via our \u201ccontact us\u201d page, or email us at info@officialugg.com.au.<\/p>\n

Purpose for which we collect, hold, use and disclose your personal information
\nWe collect, hold, use and disclose personal information for the following purposes:<\/p>\n

    \n
  • To send you offers of goods and services that you have opted in to receive from us via e-mail. You can choose to opt out and stop us using your personal information for any future direct marketing by selecting the unsubscribe option on any of the e-mails that we send to you. You can also select unsubscribe on our website or in apps, contact us via our Contact page, email us via info@officialugg.com.au request to be unsubscribed.<\/li>\n
  • To allow you to access our website and view the offers that we have made.<\/li>\n
  • To contact you via reasonable means to verify and confirm, or discuss purchases of goods or services that you have made.<\/li>\n
  • To complete or fulfil an order of goods or services that you have made from us.<\/li>\n
  • To respond to your enquiries and fulfil your requests.<\/li>\n
  • To disclose your personal information to third parties to deliver goods or services that you have purchased from our website. We disclose this personal information only to ensure that we complete the primary purpose for holding your personal information and for no other reason. The list of potential recipients of your personal information includes the following, some of which may include overseas disclosure:<\/li>\n<\/ul>\n

    A supplier who requires your personal information to complete a delivery or service where that supplier is delivering the goods or providing a service to you on our behalf.<\/p>\n

    Postal and Courier companies who are contracted to complete a delivery service on our behalf receive a manifest which includes names, addresses and, where necessary, telephone numbers to contact you to complete delivery.<\/p>\n

    Customs documents must also contain your personal details when you are purchasing from a sale that is fulfilled from overseas.<\/p>\n

    In addition, we also print your personal information on the parcels, but we do not publish this information or make it available for any other purpose other than to ensure the delivery of goods.<\/p>\n

    Overseas Use or Disclosure of information<\/strong><\/h2>\n

    We are likely to disclose your personal information internally in any of the aforementioned countries or regions for internal purposes only which include the following:<\/p>\n